BeatRoute is an online website which revolutionizes travel. It is the signature site of BeatRoute Technologies PTE LTD.
Where do the tickets on BeatRoute come from? BeatRoute is a global website that aggregates tickets from different ticket exchanges and rights holders. So, while BeatRoute manages the connection between ticket exchanges and right holders and buyers, we do not hold the actual tickets.
Is my transaction safe? BeatRoute guarantees the safety of its transactions on the site. BeatRoute has invested highly in security of transactions on our site, hence we guarantee the safety of your transaction.
How can I contact you? The BeatRoute Customer Service centre is open…. If you have any questions regarding your order please feel free to contact us by phone at +91 9739068051 or email at firstname.lastname@example.org and we will surely get back to you!
Any feedback about BeatRoute? We believe learning never ends, so we’d love to hear from you. Please e-mail us at email@example.com
What should I do if I loved the BeatRoute experience? Please write in to firstname.lastname@example.org or you can also like us on Facebook and Twitter to show your love!
How can I share my event photos with BeatRoute?
We would love to see your photos from events that are listed on our site! Please send it in to email@example.com
Does BeatRoute offer a Corporate program/Packages? Corporate programs and packages is one of the areas in which we specialize! If you are interested in a corporate offering of any sort, involving an experience on our site please reach out to us at firstname.lastname@example.org
How do I get information about deals and discounts? By hitting the register button! Once registered we will keep you updated with all new offerings, discounts and deals available on BeatRoute! You can also follow us on FaceBook and Twitter for real time updates.
How do I use the Dashboard?
BeatRoute offers you various special features on our dashboard made exclusively to enhace the experience that is BeatRoute. You can track destinations, add and remove interests and filter searches according to your preference and we do all the hard work for you, by giving you exactly what you want in an instant.
What is the BeatRoute guarantee?
BeatRoute has a 100% guarantee that you will receive an authentic ticket before the event.
When will my order reach me? If you have purchased an E-ticket you will receive an email confirmation immediately and an email regarding the ticket download within an hour.
If you have purchased an instant ticket you will receive an email confirmation immediately and an email regarding the ticket download within half an hour. Either way BeatRoute guarantees that your ticket will reach you before the event.
Will my seats be together? Yes, your seats will be together unless mentioned otherwise.
What happens if I misplace my booking confirmations? With all our busy schedules, there’s no way we can keep track of minute details like an email confirmation. BeatRoute has a special feature just for this reason, just click on the resend confirmation button on the dashboard!
Do I have to print my e-tickets in colour? No it is not required unless otherwise mentioned.
How do I find the tickets I’m looking for? BeatRoute is a super easy site to use. Just type in the type of experience you are looking for, and we will automatically filter your request!
Why can’t I purchase a certain number of tickets?
The ticket quantity mentioned is the number that is available. Tickets are not available beyond that number.
Why aren’t seat number listed for the tickets?
This is to prevent double booking as tickets are sold on BeatRoute in real time.
An event I want to attend doesn't have any available tickets. What can I do? We still might be able to get you access to some! Contact us at ….
How do I use the maps?
BeatRoute maps are specially designed to ensure that you get exactly the ticket you want. Just hover on the name of the ticket and BeatRoute highlights the stand.
What is an E-Ticket? An e-ticket is an email ticket, where you will first receive an order confirmation and then an email with the link to download the ticket.
Why is the price on my tickets different than what I paid? Tickets that are sourced from ticket exchanges can have prices either lower or higher than the MRP.
Do I have to pay sales tax?
You will only have to pay tax if you are a resident of Singapore buying an event in Singapore. Don’t worry we’re tracking you ;)
What if the event is cancelled?
If the event is cancelled and not rescheduled and the organizer is offering a refund, BeatRoute will refund 100% of the amount to you.
Does my child need a ticket? Most events have rules regarding child tickets. Please check for these details on the event page.
Does BeatRoute offer parking? BeatRoute does not offer parking unless it is mentioned as part of your package.
What forms of payment do you accept?
BeatRoute accepts credit and debit cards.
Does BeatRoute sell tickets to anybody from any country?
Yes, BeatRoute is non discriminatory =)
How quickly can I get my order delivered?
BeatRoute has a standard delivery period which is mentioned on the event page.
How do I know if my order is confirmed?
You will get a confirmation mail once the booking is complete. If you don’t receive please click resend confirmation on the home page.
When will I receive my email tickets?
Once an order is confirmed, you will receive an email with the instructions to your ticket.
Will I receive my “Instant” tickets as soon as I place my ticket order?
Yes, instant tickets can be downloaded once the email with the link is received.
How do I access my ticket if I lost the ticket download instructions?
BeatRoute offers a resend confirmation mailer, which will contain the link to your ticket.